Fixing QuickBooks Error 15222: Solutions and Troubleshooting Tips

Published on 10 May 2023 at 10:04
Troubleshoot QuickBooks Payroll Update Error 15222

Discover how to resolve QuickBooks Error 15222 with the help of our in-depth article. To fix this error and restore the proper operation of your QuickBooks program, find answers and troubleshooting advice. Don't allow the error to interfere with your accounting work; act now by following our professional advice.

This QuickBooks Payroll Error is frequently encountered by QuickBooks users when attempting to update payroll or download the most recent payroll tax tables. This error can be annoying and interfere with routine accounting operations. QuickBooks' payroll tool is essential, but it is also more susceptible to errors than other capabilities. While upgrading Maintenance Release, Important Fixes, Essentials, and Payroll tax tables, this error occurs. Read on for step-by-step instructions to fix this error if you are experiencing it.

Description of the Error:

Users of QuickBooks frequently see 15xxx series errors while attempting to obtain the most recent payroll updates. Among the many potential causes of these errors, incorrectly configured online browser settings, particularly for Internet Explorer, are frequently to blame. If the update is unsuccessful in finishing, it may result in other application issues, such as unresponsiveness or launch failure. When the program is unable to establish an internet connection to download update files, errors like this happen. Depending on the error code, other error messages may show.

What are the factors causing the Error?

Users of QuickBooks may experience Maintenance Release Error for a number of reasons, including:

  • Internet browser missing digital signing certificates
  • Using an old QuickBooks Desktop version (2015 or earlier)
  • QuickBooks cannot connect to the internet because security software such as antivirus, firewall, anti-malware, and anti-spyware is blocking the connection.
  • Switching from Internet Explorer as the primary web browser
  • Not using an administrator account to log in to Windows
  • The computer's date and time settings are incorrect.
  • Registration of digital signatures is inaccurate.
  • Inaccurate Shared Download Drive mapping
  • Essential components for payroll updates that have been harmed, lost, or are missing
  • Internet Explorer settings that are incorrect
  • Turn off the file copy services
  • Internet connectivity issues.

What are the Indications of the error?

The following symptoms might be present if you are experiencing this QuickBooks Error message:

  • System shutdowns that happen suddenly
  • Downloading QuickBooks payroll updates unsuccessfully
  • Not being able to run or download the newest tax tables
  • Recurring stutters and crashes when using QuickBooks
  • Your mouse and keyboard respond slowly or not at all.
  • It's critical to swiftly fix the error on Windows 10 if you see these symptoms. Let's look at troubleshooting alternatives to quickly fix the issue.

What are the Steps to solve QuickBooks desktop error 15222?

Step 1: Upgrade the Basic data files for QuickBooks.

To make sure the data file is compatible with the most recent version of QuickBooks, this is important. While utilizing the newest version of QuickBooks, you can get difficulties or problems if the data file is not upgraded. You may open the company file in the most recent version of QuickBooks and upgrade the data file by following the on-screen instructions.

Step 2: Install a certificate for digital signatures

  • If QuickBooks Desktop is open on your computer, you might not be able to see the digital signature.
  • You may find the QBW32.exe file in the C: Program FilesIntuitQuickBooks folder.
  • Choose "Properties" from the shortcut menu when you right-click QBW32.exe.
  • Make sure "Intuit Inc" is chosen from the list of signatures under the "Digital Signature" tab.
  • On the Properties pane, select the 'Details' option.
  • Go to the Digital Signature Information box and choose the 'View Certificate' option.
  • From the Certificate box, select the 'Install Certificate' option.
  • When the Finish symbol appears on your computer screen, select the 'Next' option.
  • Activate the "Finish" button.
  • Once the installation procedure is finished, restart your computer.
  • Reopen QuickBooks and try to download the updates once more.
  • Try downloading the updates once more if the issue continues.

Step 3: Check your Internet connection.

Once, you should verify your modem settings and internet connectivity.

Solution 4: Upgrade your system's antivirus and antimalware software.

Upgrade your computer's antivirus, anti-spyware, and anti-malware software, and add the following domains as exceptions: "QuickBooks.com," "Intuit.com," "Payroll.com," "qbw32.exe," and "qbupdate.exe."

Solution 5: Use the QuickBooks Tools Hub

The instructions below will show you how to utilize QuickBooks Tools Hub to find and correct errors.

  • Go to the official website to get the QuickBooks Tools Hub.
  • Implement the installation procedure.
  • Shut down QuickBooks.
  • Downloaded file should be opened.
  • To finish the installation, adhere to the on-screen directions.
  • Accept the rules and regulations.
  • To launch the Tool Hub, double-click the icon.
  • The QuickBooks Tools Hub will open when you click "Program Problems."
  • Next select "Quick Fix my Program."
  • Launch the QuickBooks Desktop program.
  • Open the data file that you were working on before.

The aforementioned solutions should assist you to fix QuickBooks Payroll Update Error Code 15222. In case you have any additional questions, do not hesitate to contact us on our toll-free +1-800-563-8214 number for further assistance.

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